Overview eMessaging Warehouse LS Central Wise Approvals Wise EDI Island.is Help
EN IS

Automatically deliver approved collection claims to citizens' Island.is digital mailboxes — for municipalities, government agencies, and law firms.

Collection Claims Connector

The Island.is Connector for Wise Collection Claims automatically delivers approved collection claims to citizens’ and companies’ digital mailboxes on Island.is — near-instant delivery instead of postal mail, with a complete audit trail.

Important: This connector is designed for municipalities, government agencies, and law firms using Wise Collection Claims. It is not intended for general business-to-consumer collections.

How it works

  1. A collection claim is approved in Wise Collection Claims
  2. The connector validates the claim and checks whether the customer is excluded
  3. The claim is added to the transmission queue
  4. The job queue processes the queue on schedule (every 15–30 minutes)
  5. A PDF is generated from the configured report template
  6. The document is stored in your secure storage and delivered via CentaraIQ to Island.is
  7. The citizen or company receives a notification in their Pósthólf

Claims are processed in batches — one failed claim does not block others.

Transmission queue

The Send Claims to Island.is page shows all queued claims:

FieldMeaning
Claim No.The claim being transmitted
Due DateClaim due date
Send DateWhen transmission completed (blank = pending)
Last Error TextError message if transmission failed
  • Blank Send Date = pending
  • Send Date with no error = delivered
  • Send Date with error = failed, will retry

Per-customer opt-out

On the Customer Card → Wise Collection tab, check Exclude from Island.is to prevent automatic queuing for that customer. Use this for:

  • Customers with invalid or missing kennitala
  • Legal cases requiring postal delivery
  • Test or demo records

Excluded customers can still be sent to manually.

Manual send & resend

  • Resend a failed claim: Navigate to Send Claims to Island.is → find the entry → Actions → Resend Claim
  • Send immediately: Open the claim in Wise Collection Claims → Actions → Send to Island.is Now

Setup

1. Prerequisites

  • Centara Base installed and configured (Centara Setup → Web Service URL, certificates)
  • Wise Collection Claims 25.0.0.0 or later

2. Install the connector

Extension Management → install Island.is Connector for Wise Collection Claim

3. Enable sending

Wise Collection Setup:

  • Send Claims to Island.is = Yes
  • Island.is Report ID = 50030 (or your custom report)

4. Configure the job queue

  1. Job Queue Entries → New
  2. Object Type = Codeunit, Object ID = 50030
  3. Description = Send Claims to Island.is
  4. Schedule = every 15–30 minutes
  5. Status = Ready

5. Review customers

Check Exclude from Island.is on customer cards where digital delivery should be skipped.

6. Test

  1. Create and approve a test claim
  2. Check Send Claims to Island.is for the queue entry
  3. Wait for the job queue (or trigger manually)
  4. Verify in Centara Messages that the message was processed

Limitations

  • Iceland only
  • Only approved claims are sent
  • Debtor kennitala must be a valid 10-digit number
  • Persistent failures require manual intervention
Previous
Sales Documents
Next
Payroll