The Centara Inbound e-Documents page — your central workspace for receiving, reviewing, matching, and processing incoming electronic documents.

Inbound e-Documents

The Centara Inbound e-Documents page is your central workspace for all incoming electronic documents. Every document that arrives — whether from the PEPPOL network, EDI, email/PDF, scan, or e-commerce — lands here in a unified list view.

Page layout

The page is divided into three areas:

AreaWhat it shows
Document listAll inbound documents across all statuses — with inline editing for key fields
PDF preview (right panel)The original source document (e.g., received invoice PDF) — updates automatically as you navigate the list
Document lines (sub-page)Line items for the selected document, with PO comparison when a purchase order is linked

All three areas support Business Central’s built-in personalization to show, hide, and reorder columns.

PDF preview

The PDF preview panel shows the original source document alongside the list. As you move between records, it automatically loads the correct PDF — so you can visually verify extracted data against the original without opening separate attachments.

The preview loads directly from CentaraIQ using the document’s unique identifier. If the document was imported as a file (rather than received via PEPPOL), it falls back to the locally stored attachment.

You can open a full-screen view of the PDF for detailed review, or download the original PDF directly from the preview. The downloaded file is named after the supplier and the supplier’s document number (e.g. Acme Suppliers Ltd_INV-2026-0341.pdf), so it lands in your downloads folder ready to archive or forward.

To enable: Go to Purchases & Payables Setup → set Show PDF Factbox to On.

Personalizing columns

Business Central’s personalization applies per user and per page. Changes you make are saved to your profile and persist across sessions.

To add or remove columns:

  1. Open the Centara Inbound e-Documents page
  2. Click the Settings gear icon (top-right) → Personalize
  3. The page enters personalization mode — a banner appears at the top
  4. Click + Field in the banner to open the field list panel on the right
  5. Drag any field from the panel onto the list to add it as a column
  6. To remove a column, click the column header — a handle appears — then click Remove
  7. To reorder, drag column headers left or right
  8. Click Done when finished

To personalize the Lines or Comparison subpage, scroll down to that subpage while still in personalization mode and repeat the same steps within that section.

Tip: Personalization applies to your user only. To deploy a consistent layout across all users, an administrator can use Profile Customization (via Manage User Personalization or Profile pages). See Personalize Your Workspace on Microsoft Learn for more details.

Document status flow

Every inbound document follows this lifecycle:

flowchart LR
    New --> InMatching[In Matching]
    New --> InApproval[In Approval]
    InApproval -->|PO approved| InMatching
    InMatching --> Ready[Ready for Posting]
    Ready --> Processed

    New -.->|paused| OnHold[On Hold]
    OnHold -.->|resumed| New
    New -.-> Error
    Error -.->|reimport| New

Status meanings

StatusWhat it meansWhat to do
NewDocument has arrived and is ready for processingProcess manually, auto-process, or link to a PO
On HoldProcessing paused by a user (reason required)Review the hold reason; change back to New when ready
In MatchingDocument is linked to a PO that is not pending approvalValidate or auto-process to move to Ready for Posting
In ApprovalDocument is linked to a PO that is currently pending approvalWait for the PO to be approved — status updates automatically
Ready for PostingValidation has passed — document is ready to be postedPost the document (F9) or wait for auto-post
ProcessedDocument has been successfully posted to Business CentralNo action needed
ErrorProcessing or posting failedCheck the error message, fix the issue, and reimport or retry
RejectedDocument was rejected (terminal)Review and reimport if needed
DeletedDocument was soft-deleted — kept in the table for audit, but hidden from the default view. Prevents the “document already exists” error if a vendor reuses a document number. Use the Show Deleted Documents action to view them.

Key status transitions

FromToTrigger
New → On HoldUser actionUser pauses processing — a reason is required via dialog
On Hold → NewUser actionUser resumes processing — hold reason is cleared
New → In MatchingUser links to POThe linked PO is not pending approval
New → In ApprovalUser links to POThe linked PO is currently pending approval
In Approval → In MatchingAutomaticThe linked PO gets approved — status updates automatically
New / In Matching → Ready for PostingValidationAuto-process or manual validate passes all checks
Ready for Posting → ProcessedPostingDocument posted successfully to BC
Any → ErrorAutomaticProcessing or posting fails
New / Ready for Posting / Error / In Matching → NewReimportDocument is reset, deleted, and recreated from source

Actions

Processing

ActionAvailable whenWhat it does
Validate PO DocumentNew, In MatchingRuns the validation engine — checks amounts, lines, and PO match
Auto Process DocumentNew, In MatchingRuns the full auto-process pipeline (validate, match, route, post if configured)
Post (F9)NewCreates the purchase/sales document and posts it to Business Central
Reimport Inbound e-DocumentNew, Ready for Posting, Error, In MatchingResets the document to New status — deletes and recreates from the original source. Shows a progress dialog

Document management

ActionAvailable whenWhat it does
Create Vendor/CustomerAlwaysCreates a new vendor or customer card from the PEPPOL data in the document
Connect TemplateVendor + Accounting Cost filledLinks the vendor/accounting cost combination to a Vendor Posting Template
Change to On HoldNewPauses processing — requires a reason via dialog
Change to NewOn HoldResumes processing — clears the hold reason
Dimensions (Alt+D)AlwaysOpen the dimension editor for the selected document
Find entries… (Ctrl+Alt+Q)Document No. or linked PO existsNavigate to related entries

Approval actions

ActionAvailable whenWhat it does
Send to ApprovalSubmit the document to the approval workflow
Cancel ApprovalCancel a pending approval request
Approve / Reject / DelegateAct on an approval request directly from the list
Add CommentsAdd approval comments visible to all approvers

Approval comments are displayed inline in an embedded Approval Comments sub-page below the document lines.

Filtered views

Quick-access views let you focus on documents in a specific status:

ViewShows
NewDocuments ready for processing
In MatchingDocuments linked to a PO, awaiting validation
Ready for PostingValidated documents ready to post
In ApprovalDocuments waiting for PO approval
ProcessedSuccessfully posted documents
On HoldPaused documents
ErrorFailed documents requiring attention

How documents arrive

Documents arrive through several channels, all funneling into the same Inbound e-Documents list:

ChannelHow it works
PEPPOL networkThe Receive job queue polls CentaraIQ at regular intervals and downloads new documents automatically
EDI (EDIFACT, X12, BASDA)Documents arrive via SFTP, AS2, or API integration with CentaraIQ
PDF / emailForwarded to a designated inbox address or uploaded to the CentaraIQ portal — processed by the AI extraction pipeline
Scanned paperScanned to PDF and uploaded — handled by the same AI pipeline
E-commerceOrders from Shopify, WooCommerce imported via API
Manual receiveUse Receive Messages to fetch new documents on demand

Column reference

The sections below list every column available on the three areas of the page. Columns marked as “hidden by default” can be added through personalization.

Visual indicators

Throughout the page, colour coding highlights items that need attention:

ColourMeaning
RedVendor/customer not found in BC, or a PO vs. invoice value mismatch
YellowVAT category on the line resolves to 0% on the assigned G/L account
Red (VAT)The G/L account’s VAT% does not match the document line VAT%
Yellow (Payment)Payment method code from the document does not exist in BC

Document header columns

Each row represents one inbound e-document.

Always visible by default:

ColumnWhat it shows
Created AtDate and time the document record was created — typically when the XML was imported
Document StatusCurrent lifecycle status: New, In Matching, In Approval, Ready for Posting, Processed, Error, On Hold, Rejected
On Hold ReasonFree text explaining why the document was put on hold
Linked to Purchase OrderThe Purchase Order number this document has been matched to, if any
Due DatePayment due date from the e-document. Editable in New status
CurrencyCurrency code stated in the e-document. Editable in New status
Payable AmountTotal amount payable. Hidden when a prepaid amount exists
Payment MethodPayment method code from the document. Styled yellow when the method does not exist in BC
Vendor/Customer No.The matched vendor or customer in BC. Shown in red when no match is found — this blocks posting
Supplier NameSupplier or customer name from the e-document. Shown in red when the counterparty is not found
Posting TemplateThe Vendor Posting Template assigned, controlling how lines are posted. Editable in New status
Accounting CostAccounting cost code from the document header, used for posting template lookup
Posting DescriptionDescription that will appear on ledger entries when posted. Editable in New status
Assigned UserThe user currently responsible for this document
Receive E-Document ToControls whether the system creates a Purchase Invoice or Purchase Order. Credit memos always create a Credit Memo
Document No.The BC document number assigned after posting. Empty until processed

Visible when the relevant feature is active:

ColumnConditionWhat it shows
Original Approval UserApprovals enabledThe first approver for this document. Editable in New status
Second ApproverApprovals enabledA second individual approver (superseded by Workflow User Groups)
Workflow User GroupUser group approvals enabledThe approval group this document is routed to. Editable in New status
Four-Eyes User GroupUser group approvals enabledThe group responsible for the second approval in a four-eyes workflow
Ship-to AddressShip-to column enabled in setupThe ship-to address name from the document
Shortcut Dimension 1–8Dimension configured in GL SetupDimension codes assigned to the header

Hidden by default (available via personalization):

ColumnWhat it shows
Tax Exclusive AmountDocument total before tax
Tax Inclusive AmountDocument total including tax
Vendor Contact EmailContact email from the supplier information block
Last Auto Post ErrorError message from the most recent failed auto-processing attempt — useful for diagnosing errors without opening the document
Posting DateIssue date used as the posting date
Is OCR GeneratedFlags documents from OCR rather than structured XML
Dimension NamesDescriptive names of Dimension 1 and 2 codes

Document lines columns

Shows the individual line items from the e-document. Lines are editable when the document is in New status or linked to a Purchase Order.

Always visible by default:

ColumnWhat it shows
Item Sellers IDThe supplier’s own item/product code from the XML. Used for Vendor Posting Setup lookup
DescriptionLine description
Item NameItem name from the e-document (may differ from BC item description)
Item Buyers IDThe buyer’s item code — may correspond to a BC item number
QuantityInvoiced quantity. Editable for OCR documents
Original QuantityQuantity as originally received in the XML, preserved even if later modified
Unit CodeUnit of measure from the document. Click to open UoM mapping drill-down
Original Unit CodeOriginal unit of measure, preserved if the UoM is remapped
Line AmountNet line amount (quantity x unit price, before VAT)
Line Accounting CostAccounting cost on the individual line — can differ from the header and drives line-level template resolution
VAT CategoryVAT category code. Yellow = G/L account has 0% VAT. Red = G/L account VAT% doesn’t match document
VAT %VAT percentage stated on the line
TypePosting type: G/L Account, Item, Resource, Charge (Item), Allocation Account, or Fixed Asset
No.Account or item number this line posts to. Required
Default VAT %Default VAT% based on the assigned G/L Account or Item. Used to flag mismatches. Read-only
Setup ExistsWhat level of posting setup resolved: No (none), Template, Advanced, Line, or Additional Line. Highlights missing setup
Shortcut Dimension 1–8Dimension codes assigned to this line

Visible when the relevant feature is active:

ColumnConditionWhat it shows
Allowance/Charge FactorDisplayField modeMultiplier factor for line-level allowances or charges
Allowance/Charge AmountDisplayField modeAllowance or charge amount on the line
Unit PriceDisplayField modeUnit price from the document
Base QuantityDisplayField modePrice base quantity (when price is per N units)
Original Approval UserApprovals enabledApprover assigned at line level
Workflow User GroupUser group approvals enabledApproval group assigned at line level

Hidden by default (available via personalization):

ColumnWhat it shows
Unit Code before Base UoMOriginal unit code before base unit of measure conversion
Deferral CodeDeferral template for spreading this line’s cost across periods
Variant CodeItem variant code
Lot No.Lot number for item tracking
Expiration DateExpiration date for lot-tracked items
Job No.Project number for project ledger posting
Job Task No.Project task number
BC DescriptionDescription derived from the BC item or G/L account name — helpful when the original item number is missing. Display-only
Dimension NamesDescriptive names of the dimension codes

Purchase order comparison columns

Only visible when the document is linked to a Purchase Order. Shows PO lines side by side with the corresponding invoice lines. Fields shown in red indicate a mismatch between the PO and the invoice.

Always visible by default:

ColumnWhat it shows
Purchase Document TypeType of the linked BC purchase document (Order, Invoice, etc.)
Purchase Order No.The linked Purchase Order number
PO Item DescriptionItem description from the Purchase Order line
PO Item No.Item number from the PO line. Read-only
PO Base AmountBase line amount from the PO (before discounts). Red when it differs from the invoice
PO QtyQuantity on the PO line. Red when it differs from the invoice
PO Unit of MeasureUnit of measure on the PO line
PO Line AmountPO line amount after discounts. Red when it differs from the invoice
Comparison StatusResult of the comparison: matches, partially matches, or has a discrepancy
Invoice AmountBase line amount from the invoice. Red when it differs from the PO
Invoice QtyQuantity from the invoice line. Red when it differs. Editable — you can adjust to reconcile with the PO
Invoice Line AmountInvoice line total. Red when it differs from the PO
Amount DifferenceCalculated difference between PO and invoice line amounts. Red when non-zero
Qty DifferenceCalculated difference between PO and invoice quantities. Red when non-zero

Hidden by default (available via personalization):

ColumnWhat it shows
Line No.Internal line number
PO DiscountLine discount % from the PO. Red when it differs from the invoice
Invoice DiscountLine discount % from the invoice
Lot No.Lot number for tracked items
Expiration DateExpiration date for lot-tracked items

Keyboard shortcuts

ShortcutAction
F9Post the selected document
Alt+DOpen dimensions
Alt+F2Toggle PDF preview panel
Ctrl+Alt+QFind related entries
Shift+F3Toggle filter pane

See the full Keyboard Shortcuts reference for all pages.

Next steps