The unified inbox for every incoming electronic document — PEPPOL, EDI, email/PDF, and scanned paper.
Centara Inbound e-Documents
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The Centara Inbound e-Documents page is the unified inbox for everything that arrives electronically — PEPPOL, EDI, email/PDF, scans, e-commerce orders. Every channel funnels into the same list, with the same status flow.
For a full tour of the page including channel routing, document lifecycle, and the keyboard shortcuts, see the Inbound e-Documents feature documentation.
Document status
| Status | What it means | Typical next step |
|---|---|---|
| New | Just arrived, no purchase document yet | Auto-process, link to PO, or post manually |
| On Hold | Paused by a user with a reason | Resolve the hold reason and change back to New |
| In Matching | Linked to a PO that isn’t pending approval | Validate or wait for the matching job queue |
| In Approval | Linked to a PO that’s currently in approval | Wait — flips automatically when the PO is approved |
| Ready for Posting | Validation passed | Post (F9) or wait for auto-post |
| Processed | Successfully posted to BC | Done |
| Error | Processing or posting failed | Inspect the error, fix, reimport |
| Rejected | User rejected the document (terminal) | Re-import from source if needed |
| Deleted | Soft-deleted — kept for audit, hidden from default view | Use Show Deleted Documents to view |
Key fields (header)
The list has many columns; the ones below are the ones with non-obvious behaviour. Standard fields like Due Date and Currency follow BC conventions.
| Field | What it shows / what it does |
|---|---|
| Vendor/Customer No. | The matched vendor/customer in BC. Red when no match is found — posting is blocked until resolved (use Create Vendor or change Document Sending Profile). |
| Supplier Name | Supplier or customer name from the document. Red when the counterparty isn’t found. |
| Posting Template | The Vendor Posting Template assigned, which controls how lines are posted. Editable while the document is in New status. |
| Accounting Cost | Header-level accounting cost from the document. Drives Vendor Posting Template lookup when the line itself has no cost. |
| Linked to Purchase Order | The Purchase Order number this document has been matched to, if any. |
| Receive E-Document To | Whether the system creates a Purchase Invoice or Purchase Order for this document. Credit memos always create a Credit Memo. Defaults from Purchases & Payables Setup; overrideable per document. |
| Payment Method | Payment method code from the document. Yellow when the method does not exist in BC. |
| Original Approval User | The first approver — visible only when approvals are enabled. Editable in New status. |
| Workflow User Group | The approval group, when user-group approvals are active. |
| Ship-to Address | The ship-to name from the document. Visible when Show Ship-to Column is enabled in Sales & Receivables Setup. |
| On Hold Reason | Free text explaining why the document is on hold. |
| Document No. | The BC document number assigned after posting. Empty until Processed. |
| Last Auto Post Error | The error from the most recent auto-process failure. Add via personalization to diagnose Error documents without opening each one. |
For the full column reference (and which columns become visible when which feature is enabled), see Inbound e-Documents — Column reference.
Colour coding
| Colour | Meaning |
|---|---|
| Red (Vendor/Customer or Supplier Name) | No match found in BC. Posting is blocked. |
| Red (PO comparison fields) | PO vs invoice mismatch. |
| Yellow (VAT) | Line’s VAT category resolves to 0% on the assigned G/L account. |
| Red (VAT) | The G/L account’s VAT% does not match the document line VAT%. |
| Yellow (Payment Method) | Payment method code from the document does not exist in BC. |
Actions
Processing
| Action | Available when | What it does |
|---|---|---|
| Validate PO Document | New, In Matching | Runs validation — checks amounts, lines, and PO match |
| Auto Process Document | New, In Matching | Runs the full auto-process pipeline (validate, match, route, post if configured) |
| Post (F9) | New | Creates the purchase/sales document and posts it to BC |
| Reimport Inbound e-Document | New, Ready for Posting, Error, In Matching | Resets to New — deletes and recreates from the original source. Shows a progress dialog. |
Document management
| Action | Available when | What it does |
|---|---|---|
| Create Vendor/Customer | Always | Creates a new vendor or customer card from the PEPPOL data |
| Connect Template | Vendor + Accounting Cost filled | Links the Vendor+Accounting Cost combination to a Vendor Posting Template |
| Change to On Hold | New | Pauses processing — requires a reason |
| Change to New | On Hold | Resumes processing — clears the hold reason |
| Show Deleted Documents | Always | Toggles visibility of soft-deleted documents |
| Dimensions (Alt+D) | Always | Open the dimension editor |
| Find entries… (Ctrl+Alt+Q) | Document No. or linked PO exists | Navigate to related entries |
Approval actions
| Action | What it does |
|---|---|
| Send to Approval | Submit to the approval workflow |
| Cancel Approval | Cancel a pending approval request |
| Approve / Reject / Delegate | Act on an approval request from the list |
| Add Comments | Add approval comments visible to all approvers |
PDF preview
The right-hand factbox shows the source PDF alongside the list. Enable via Purchases & Payables Setup → Show PDF Factbox. Click the download icon in the preview to save the original PDF with a filename based on the supplier and document number (e.g. Acme Suppliers Ltd_INV-2026-0341.pdf).
Keyboard shortcuts
| Shortcut | Action |
|---|---|
| F9 | Post the selected document |
| Alt+D | Open dimensions |
| Alt+F2 | Toggle the PDF preview panel |
| Ctrl+Alt+Q | Find related entries |
| Shift+F3 | Toggle the filter pane |
See also
- Inbound e-Documents — full feature documentation including column reference
- Auto Processing — the auto-process pipeline
- Purchase Order Matching — how documents match to POs
- Approvals — the approval workflow