Privacy Policy - Centara

Purpose

Your privacy is very important to Centara and we care about the security of the data that the company handles. This Privacy Policy describes how Centara ehf., Reg. No. 410623-0640, Skemmuvegur 2a, 200 Kopavogur (hereinafter "Centara" or "we"), handles and processes personal information. This policy covers personal information, whether collected, stored electronically, on paper or in any other similar way.

Centara collects only information which is necessary to provide advice or services at any given time. When we provide services to our customers, we need, in some cases, to process personal information.

Legal Framework

We ensure that all our activities are in accordance with current legislation on Data Protection and the Processing of Personal Data, particularly Act No. 90/2018 and the General Data Protection Regulation (GDPR). Data protection is important to us and we strive to follow the rules that apply to data protection according to privacy legislation.

In principle, Centara acts as a processor on behalf of those customers that have entered into service agreements with Centara for the purchase of services. Centara's customers are considered to be controllers of processing within the meaning of personal data protection legislation, and as controllers they bear primary responsibility for the processing of personal information.

Centara can also act as a controller. For example, Centara acts as controller concerning communication with its customers in connection with existing or planned transactions, by collecting contact information that the customer provides to Centara or is public.

What is Personal Information?

Personal information is any information about an identified or identifiable individual; an individual is considered to be personally identifiable if he or she can be identified, directly or indirectly, by reference to an identity such as a name, ID number, location data, online identity or one or more factors that characterize him or her physically, physiologically, genetically, mentally, materially, culturally or socially.

Data We Collect

Information You Provide

Account information (email address, name, company details)
Contact information for communication purposes
Invoice and document data you upload to our platform
Communications with our support team

Information We Collect Automatically

Server logs (access times, IP addresses)
Device and browser information
Usage statistics and analytics

How We Secure Your Data

We take appropriate technical and organizational measures to ensure the adequate security of personal information. Personal information is stored and processed securely in accordance with Centara's information security and data protection policies. All data transmission is encrypted using TLS, and data at rest is stored on secure, access-controlled servers.

Data Retention

Personal information will only be stored for as long as necessary unless otherwise permitted or required by law. Centara stores personal information as a processor for as long as processing agreements stipulate and in accordance with the law.

Active account data: Retained while your account is active
Invoice documents: As required by applicable tax law (typically 7 years)
Server logs: 90 days
After account deletion: Data removed within 30 days, backups within 90 days

Your Rights

You have the right to:

Access your personal data
Rectify inaccurate personal data
Request deletion of your data
Export your data in a portable format
Object to processing of your data
Lodge a complaint with a supervisory authority

You can access, edit, and export your personal data directly through your account dashboard. For deletion requests or other inquiries, please contact us at support@centara.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

Please send any queries regarding the handling of personal information and Centara's privacy policy by email to support@centara.com.

Centara ehf.
Skemmuvegur 2a
200 Kopavogur, Iceland
Reg. No. 410623-0640
support@centara.com